Privacy Policy

1. Information We Collect

a. Account and Contact Information

When you create an account or send a message, we collect:

• Your name and email address
• Recipient email addresses
• Optional message content

If you purchase a paid plan, your billing information is processed securely by our payment provider Stripeand is never stored on Securely Send’s servers.

b. Files and Messages

Files uploaded through Securely Send are stored securely on our servers (hosted on Amazon Web Services (AWS)) and are only accessible to the intended recipients. Files are automatically deleted after their expiration period or when you remove them.

c. Cookies and Usage Data

We use cookies to:

• Maintain your session and login state
• Remember user preferences
• Improve platform performance

We do not use cookies for advertising or tracking across other websites. You can control or disable cookies through your browser settings.

d. Log and Technical Data

For security and diagnostic purposes, we may collect:

• IP address, browser type, and device information
• Dates and times of logins, uploads, and downloads

2. How We Use Information

We use your information to:

• Deliver and manage file and message transfers
• Authenticate and maintain your account
• Process payments for paid plans
• Communicate important updates and service notices
• Improve the functionality and security of our platform

We may also send you optional newsletters or promotions. You can unsubscribe at any time.

3. Data Storage and Retention

Uploaded files and messages are retained only for the duration you specify or until their expiration date. Account and transaction records are retained as required for legal, billing, and audit purposes.

4. Sharing of Information

We share data only with trusted service providers that support our operations, such as:

• Stripe (payment processing)
• AWS (Amazon Web Services) (file and email hosting)
• Email delivery partners (transactional notifications)

All third-party partners are required to protect your data under strict confidentiality and security terms.

We do not sell or rent personal information to third parties.

5. Security Measures

We employ multiple safeguards including:

• Encryption of files at rest and in transit (HTTPS and AES-256)
• Access control and authentication for user data
• Regular system monitoring and secure data deletion

While no system can be 100% secure, we continuously update our security practices to protect your data.

6. Your Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request information about data processing or third-party sharing

To exercise these rights, contact us at support@securelysend.com

7. Children’s Privacy

Securely Send is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we’ll post the updated version here with a new “Effective Date.”